Is it possible to reschedule only one leg of my journey? Unfortunately, partial rescheduling is not allowed for this condition. You would have to reschedule the whole route together. My booking consists of multiple passengers. Can I reschedule for selected passengers only? Yes, Easy Reschedule allows changes for specific passenger s. Can Easy Reschedule be applied to infant passengers? Of course. However, infant passengers must already be at least 2 months old on the new flight date.
I have purchased travel insurance in my original booking. Can I transfer them to my new booking? Travel insurance from your original booking can be transferred to your new booking, subject to the applied terms and conditions. However, you would need to contact your insurance provider directly to inform them about your new flight itinerary.
I used coupon or Traveloka Points to pay for my original booking. Will it be applied to my new booking? Unfortunately, coupon and Points used in the original booking cannot be transferred to the new booking.
Therefore, you will need to pay the discounted amount when rescheduling. Does Easy Reschedule impose any additional fees? Is the displayed price the total price? Yes, the price displayed is the total price that must be paid to reschedule the selected flight s and passenger s. How long does it take to receive my new e-ticket? You will receive your new e-ticket within 30 minutes upon payment confirmation.
Does Easy Reschedule support payment in any currency? Some airlines support transactions made in Indonesian Rupiah IDR only, while some support all currency. I have booked a round-trip flight. Only some airlines allow partial rescheduling on round-trip flights. If the new flight fare is lower than my original booking fare, will I get a refund? The policy regarding payment surplus is different for each airline. How long does it take for my payment surplus to be returned?
Your payment surplus will be returned within 2 working days. Which payment methods are accepted in Easy Reschedule? We accept all payment methods for Easy Reschedule. However, please note that if the total price is lower than the minimum threshold, some payment methods might not be available. Is Easy Reschedule available on all Traveloka platforms? If I had selected a paid seat during booking, can I use the amount to pay for my new booking?
Unfortunately, any amount paid for seat selection cannot be carried over into a new booking. Easy Reschedule for Mihin Lanka. Virgin Islands, your ticket must be reissued and all travel completed within one year from the original date of purchase.
For all other travel, your ticket is valid for one year. If travel was started, your ticket must be reissued and all travel must be completed within one year of the start date. If travel was not started, your ticket must be reissued and travel must begin within one year of the original date of purchase. Skip to main content. Change or Cancel , Site Section Navigation. Change Your Flight. Same-Day Flight Changes. Cancel or Refund Flight. Page Name: Change Your Flight. Change or Cancel. Changing a Non-Refundable Ticket.
As a reminder, Basic Economy purchases are final, meaning tickets are not changeable or refundable unless the ticket falls within a Basic Economy waiver. Expand All Collapse All. How to Change a Non-Refundable Ticket. Ensure you are canceling your ticket prior to departure Find Your Trip or Log In , and go to My Trips Select the flight you need to change Click on 'Modify Flight' Click on 'Start Flight Change' Choose new flight s Complete check out and pay any change fee and the price difference between your old flight and your new one Get your confirmation If you need additional assistance with making a change, please contact us and a Reservation Specialist will be able to assist you.
Frequently asked questions. Travel Updates. Flying Policy. Booking with Traveloka. Booking Information. Refund, Reschedule, and other Changes. Airport Services. Flight Services. How to Reschedule a Flight Booking To reschedule your flight, follow these steps: 1. Tap Continue to Payment to proceed. Things to note: - In most cases, you can only change the date and time of your flight, subject to availability.
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